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Why aren't my AddThis tools showing up?

AddThis tools are designed to be as simple to use as possible. After an initial setup, changes tin can exist implemented through the AddThis dashboard, without touching the code on your site.

However, there are a few things that tin get incorrect. Don't worry – nosotros're here to help you troubleshoot!

If your AddThis tools aren't appearing, there a few common reasons that are unremarkably the crusade. Click each item below to troubleshoot which issue might be preventing your tools from showing up:

Caching
Advertising blocker or other browser extensions
New Related Posts tool
No AddThis code on the page
No tools enabled
Wrong profile
JavaScript conflict
Multiple AddThis installs

Caching

When you lot install your AddThis lawmaking for the first time, or make changes to your existing tools, the settings should be reflected on your site almost immediately. If that'due south not the case, endeavour refreshing the page or waiting just a few minutes for the changes to be pushed to our servers around the world.

Even so nothing? Try clearing your website cache. Some AddThis customers use caching services similar Cloudflare that can crusade a delay in changes appearing on your website. Immigration the cache and refreshing the page will pull a new version of the folio with the changes reflected.

Ad blocker or other browser extensions

Some ad blockers and other browser extensions prevent our tools from loading on a page. To test if this is the case for your site, endeavor visiting your website in a individual window, or on a browser without any extensions installed. If the tools load properly in that window, and then information technology'southward an issue specific to your browser.

Disabling your advertizing blocker for your specific website will allow your AddThis tools to announced.

New Related Posts tool

If you've recently enabled a Related Posts tool and it is non appearing, that issue is most often resolved with time.

In guild to make the best content recommendations to your visitors, our Related Posts algorithm must observe at least 500 visits/month to your site and can take up to 24-48 hours from the time you activate the tool to practice so.

You can learn more about how our Related Posts algorithm works in this commodity.

No AddThis code on the folio

For the AddThis tools to appear, the snippet of AddThis JavaScript volition need to be present on the page. You tin get this lawmaking by visiting the "Get the Lawmaking" page in your AddThis dashboard.

For inline tools, there is an boosted snippet of code that you will need to place in the body of your webpage where you would like the tool to appear. If you accept an inline tool activated, this snippet of code will appear under pace 2 of the install instructions on your "Get the Code" page.

If you think you have the AddThis code installed correctly but aren't certain, first, right click anywhere on the folio and select "Bear witness Folio Source." And then, search for 'addthis' to help yous find the AddThis snippet. Confirm that the AddThis code is actualization and matches the "Become the Code" page exactly.

No tools enabled

All AddThis tools are disabled by default. After setting up your account, go to the Tool Gallery to enable the tools that you lot would like to appear on your site.

Incorrect contour

AddThis makes changes to all pages using a particular profile id. To do this, use the instructions on this page. Then go to "Profile Settings" in your AddThis dashboard and verify that the profile IDs lucifer.

JavaScript conflict

In some instances, a JavaScript conflict can prevent your AddThis tools from rendering.

Debugging JavaScript is a little more advanced. Feel free to bank check out our article on debugging JavaScript conflicts, or contact our support team to have a member of our team debug any potential conflicts for you.

Multiple AddThis installs

If yous're using a CMS plugin, the settings in the dashboard trump the ones in the plugin. Brand certain that y'all have installed AddThis either through the plugin, or by installing the AddThis JavaScript on your site, not both.

If you have installed AddThis directly on your site, make sure that there is only 1 case of the AddThis JavaScript on each folio. Having multiple AddThis snippets present on a unmarried page volition cause conflicts.

Tried all of that? Let us help!

Transport us a message and a member of our team tin help troubleshoot the issue for you.

Why are my tools appearing but my analytics data is not?

There is a slight delay in data appearing in your AddThis analytics. All of the analytics views accept a 24-hour delay, except for our last 72-hour view which has a delay of but a few hours.

If you've recently installed AddThis and your tools are appearing correctly, you should see data coming into that view a few hours subsequently installing, and you lot should see data in the other views around 24 hours after installing.

Why are the wrong share counts appearing?

Most often, an consequence with the share counts is really a misunderstanding of how these share counts are measured. Check out this article to fully understand AddThis share counts.

Nevertheless think your share counts are incorrect? Check out our commodity explaining the possible reasons here.

Why is the wrong information showing in the folio preview?

Social platforms similar Facebook use Open up Graph meta tags to decide what content to display in sharing dialogs. Nosotros suggest adding the post-obit Open Graph tags to each of your pages: og:epitome, og:description, og:title, and og:url.

Check out our Open up Graph documentation for more instructions on how to practise that.

If yous've already added Open Graph tags, we suggest looking at the Facebook Debugger see if Facebook is reporting any errors.

Have an event that you don't see here?

Nosotros're happy to help troubleshoot any issues you are having. You tin can inquire usa a question and our rockstar back up team will answer to you as soon as they can.

Last modified: January 9th, 2019

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Source: https://www.addthis.com/academy/troubleshooting-addthis-tools/